Population Health, Care Coordinator, Quality RN, and similar titles are often used interchangeably; however, each of these roles is distinctly unique. This panel will explore the defining characteristics of each role, including scope, responsibilities, and areas of specialization. We will examine where these roles are unique, where they align, and where they overlap. The discussion will also focus on how these roles can be effectively structured to promote success while avoiding common challenges such as scope creep and the “kitchen sink” effect.

Learning Objectives:

• Differentiate roles by identifying key similarities and distinctions across interdisciplinary healthcare management positions

• Recognize areas of overlap and understand how shared responsibilities impact team effectiveness

• Apply strategies to strengthen collaboration across roles and disciplines

• Align individual and team efforts with broader organizational goals to improve outcomes

Panelists:

Cheryl DeVault, MS, BSN, RN, AMB-BC, is the Senior Manager of Chronic Disease and Preventive Care Programs at the Rural Wisconsin Health Cooperative.

Kate Gillespie, DNP, RN, CPH, FAAN, is a faculty leader at the School of Nursing at the University of Wisconsin–Madison, where she focuses on advancing population health, public health nursing, and health system improvement. Her work emphasizes interdisciplinary collaboration and preparing the nursing workforce to address complex healthcare challenges.

Kelly Kruse Nelles, MS, RN, APRN-BC, is the Executive Director of the Wisconsin Center for Nursing, where she leads statewide initiatives to advance the nursing workforce. She has also contributed at the national level through her involvement in registered nursing programs, including the National Registered Nurse Practice Development Center, supporting workforce development, education, and leadership across the profession.

Moderator:

Jill Lindwall, MSN, RN, CPHQ, is the Quality Director Wisconsin at the Hospital Association (WHA) and President of the Wisconsin Association for Healthcare Quality (WAHQ). She will serve as moderator for this panel discussion.