Quality Essentials for the Health Care Professional
A two day session highlighting essential concepts for your health care quality practice.
Are you new to quality? Looking for a comprehensive review of quality concepts? Thinking about taking the exam to become a Certified Professional in Healthcare Quality (CPHQ)? Wanting to earn credits toward CPHQ recertification?
The Wisconsin Association for Healthcare Quality invites you to a two day session with nationally known instructor Susan Mellott, PhD, RN, CPHQ, FNAHQ, highlighting essential concepts for your health care quality practice, including:
- Strategic Leadership
- Management of Quality Functions
- Performance Improvement Processes
- Information Management
- Patient Safety Quality
- Quality Management of People
- The Joint Commission (TJC, formerly JCAHO) and National Committee
for Quality Assurance Standards (NCQA)
- Basic Statistics for the CPHQ exam
Join health care providers from long term care, acute care, and ambulatory care settings responsible for quality improvement, risk management, health information management, information technology, patient safety, infection prevention, administration, and direct care.