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Posted 3/4/10
Performance Excellence Coordinator
/ Home Care
Full-time. Weekdays - generally 8am - 4:30pm. Flex
hours as job responsibilities dictate. Weekends and
holidays - administrative on-call rotation.
ProHealth Care, a regional critical and primary
care provider that ranks among the most
technologically and clinically advanced community
health care systems in the country, seeks a
Performance Excellence Coordinator / Home Care. This
role is responsible for coordinating quality
improvement, risk management, performance
improvement and service excellence for ProHealth
Home Care to increase patient satisfaction, clinical
outcomes and improve the overall operational
efficiency of ProHealth Home Care.
Bachelor's degree in related field or equivalent
experience required. Registered Nurse licensure is
preferred. Healthcare background required. Previous
experience with process/quality improvement.
Demonstrated skill in analyzing extracted data,
making recommendations and implementing
process/quality improvement initiatives. Experience
with process/quality improvement techniques such as
lean, six sigma, etc. Ability to think strategically
and be proactive to anticipate and provide
recommendations; advise at all levels; strategically
address clinical practice gaps; develop productive
and effective relationships across all levels;
diagnose and successfully recommend and implement
process improvement issues. PC proficient; literate
in Microsoft Excel, Word, and PowerPoint. Strong
communication skills with mentoring and coaching
experience.
Strong knowledge of related regulations and
compliance and industry-specific key performance
indicators is preferred. Experience coordinating
risk management/safety initiatives to improve
quality and clinical experiences; conducting root
cause analyses and implementing related plans
preferred.
Benefits include health, dental and vision
insurance, paid time off, life insurance and much
more.
To see how you can become a part of our great
health care system, apply online at:
www.prohealthcare.org/employment
Waukesha County:
ProHealth Care is located in Waukesha
County (pop. 380,985) part of beautiful Southeastern
Wisconsin. Waukesha can be found 15 miles west of
exciting downtown Milwaukee, 60 miles east of
Madison and 100 miles south of Green Bay and hosts a
variety of recreation opportunities combined with an
array of cultural and sporting events.
EEO/AA employer M/F/D/V. Smoke-free & Drug-free
workplace
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